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CLAIMS SERVICES

Canal supports its trucking insureds with 75+ years of experience and a team of dedicated professionals specializing in commercial transportation insurance. Canal’s specialized focus ensures that knowledgeable representatives will handle your transportation claim from start to finish.

Canal Fleet Vehicles

AVAILABLE 24/7 - 365

The transportation sector requires fast, responsive, industry-focused claims management. That’s why Canal is proud to be a full-service insurer specializing in commercial trucking claims. Canal is at YOUR service! Canal’s dedicated claims professionals promptly address critical claims issues while delivering the best possible outcome!

HOTLINE:

  • Call 24/7 to speak with a LIVE customer service representative.
  • 888-247-4424

RAPID RESPONSE TEAM

  • Provides immediate ON-SCENE investigation for accidents with catastrophic-level injuries countrywide

PHYSICAL DAMAGE AND CARGO UNIT

  • Provides expert knowledge, training, and experience in all facets of physical damage and cargo claims
  • Ensures that damages are assessed and claims are resolved expeditiously
  • Works with a vast network of internal adjusters
  • Provides access to a Canal managed Direct Repair program for heavy trucks and trailers

IN-HOUSE LEGAL COUNSEL

  • Provides guidance to adjusters on legal matters throughout the claim handling process
  • Optimizes oversight to maintain a quality outside legal panel

ENVIRONMENTAL POLLUTION SPECIALISTS

  • Possesses comprehensive technical skills for all areas of environmental losses
  • Oversees field management of spills when necessary
  • Assists with regulatory compliance matters: notifications, support and/or reporting

SPECIAL INVESTIGATIONS UNIT (SIU)

  • Utilizes a wide array of technology and research materials for detailed investigations and uncovering fraud
  • If you suspect fraudulent activity, please contact us confidentially at 800.340.2650 or email us at siu@canal-ins.com

SUBROGATION TEAM

  • Specializes in monetary recovery from liable third parties responsible for paying all or a portion of a claim
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